FactoryWheelReplacement.com Return and Exchange Policy

If you are not 100% satisfied with your purchase, you can return the product and get a refund or exchange.  If any mistake is made by us or if your order is damaged during shipping, we will cover shipping both ways and you will NOT be charged a restocking fee.  You will only be subject to pay for return shipping and a 15% restocking fee to pay for the original shipping cost when you ordered wrong or no longer need your order.  You can return a product for up to 30 days from the date you purchased it.  Any product you return must be in the same condition you received it and in the original packaging.  Refunds will be processed within 14 days of return.  Please contact us for a return request.  Thank you.

 

Contact Info

Business Hours: Monday-Friday 8:30am-5pm EST

Email:   order@factorywheelreplacement.com

Phone:   1 (800) 311-2602