Shop Pay Installments

Shop Pay Installments allow eligible customers to split their purchase into multiple smaller payments over a period of time, rather than paying the full amount upfront. It essentially provides customers with a buy-now-pay-later option. Here's how it works:

  1. Eligibility: Not all customers are eligible for Shop Pay Installments. Eligibility is determined based on various factors, including the customer's creditworthiness and the specific terms set by the merchant.

  2. Checkout Option: When an eligible customer proceeds to checkout, they will see the option to pay with installments if they choose Shop Pay as their payment method.

  3. Payment Plan: The customer can select a payment plan that suits their budget from the available options. These plans typically divide the total purchase amount into equal payments, often with no interest or fees if paid on time.

  4. Payment Schedule: The customer's payment schedule will depend on the terms of the payment plan they choose. It could be weekly, bi-weekly, or monthly payments over a set period, such as four installments over four weeks.

  5. Approval: If the customer chooses Shop Pay Installments, their purchase will go through a quick approval process. If approved, they can complete the purchase with the first installment payment, and the order is processed.

  6. Automatic Payments: Subsequent installment payments are automatically deducted from the customer's chosen payment method according to the agreed-upon schedule. Customers should ensure they have sufficient funds available to cover these payments.

  7. Completion: Once all installment payments are made as per the agreed schedule, the customer owns the purchased items outright, and there are no additional costs.

  8. Late Payments: If a customer misses an installment payment, they may be subject to late fees or interest charges, depending on the terms set by the merchant and the applicable regulations.

For customers, Shop Pay Installments can provide flexibility in managing their expenses, allowing them to make larger purchases and spread the cost over time. However, please carefully review the terms and conditions, including any potential fees, before choosing this payment option.

Contact Info

Business Hours: Monday-Friday 8:30am-5pm EST


Phone:   1 (800) 311-2602